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Peoples Bank
respects your right to privacy and takes every precaution to secure
that information we receive about you remains confidential. We
are committed to protect your personal and financial information.
Peoples Bank has established the following principles and
on-line guidelines below:
Collection
and Use of Personal Information:
Information
about consumers is accumulated from a variety of sources. When
you apply for services on-line you will be providing personal
information to us to process your application just as you would if
you were conducting the transaction in person, by mail, or
telephone.
We
will limit the use and collection of information about our customers
to that, which is necessary to administer our business, provide
superior service, and offer opportunities that we think will be of
interest to customers. This
means that we will use information to help identify additional
products or services, which we believe customers may find of value.
Maintenance
of Accurate Information:
We
continually strive to maintain complete and accurate information
about you and your accounts.
If
you ever believe that our records contain inaccurate or incomplete
information about you, please notify us. We will take prompt
action in updating the information.
Employee
Access:
Peoples Bank limits employee access to your personal information to
only those bank administrators that need the customer information to
process the application for the service requested. We
safeguard information according to established security standards
and procedures, and we continually assess new technology for
protecting information. Our employees are trained and
educated about the importance of confidentiality with customer
information.
Restrictions
on the Disclosure of Account Information:
It
is the bank’s policy not to reveal specific information about
customer accounts or other personally identifiable data to
unaffiliated third parties for their independent use, except for the
exchange of information with reputable information reporting
agencies to maximize the accuracy and security of such information
or in the performance of bona fide corporate due diligence or
business matters, unless:
- the
information is provided to help complete a customer-initiated
transaction
- the
customer requests or permits it
- the
disclosure is required by or allowed by law (e.g., subpoena,
investigation of fraudulent activity, request by regulator,
etc.); or
- the
customer has been informed about the possibility of disclosure
for marketing or similar purposes through a prior communication
and given the opportunity to decline (i.e. “opt out”).
Cookies:
A
cookie is a piece of information, which tracks the areas of the site
that were visited. Cookies do not contain personal identifiable
information. We may use cookies to help evaluate our website
and for administrative purposes.
Questions:
Peoples Bank is committed to ensuring the privacy of its’
customers’ personal information. If you have any questions
about our privacy policy, practices or services please contact us in
person, over the telephone or through the Internet.
TEXAS NOTICE:
Peoples Bank
is chartered under the laws of the State of Texas and by state law
is subject to regulatory oversight by the Texas Department of
Banking. Any consumer wishing to file a complaint against Peoples
Bank should contact the Texas Department of Banking.
Peoples Bank
also engages in the business of selling checks as an agent for a
company licensed under the laws of the State of Texas and subject to
regulatory oversight by the Texas Department of Banking. Any
consumer wishing to file a complaint concerning sale of checks
activities should contact the Texas Department of Banking.
Consumers may file
complaints with the Texas Department of Banking by contacting the
Department through one of the means indicated below:
In
Person or U.S. Mail
Texas Department
of Banking
2601 North Lamar
Boulevard
Suite 300
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Telephone No.:
877/276-5554
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Fax No.: 512/475-1313
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E-mail:
consumer.complaints@banking.state.tx.us
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Website:
www.banking.state.tx.us
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